Cancellation policy
Last updated October 9, 2026
Contents
How plans work
Your plan renews automatically at the price and frequency you chose until you cancel. We charge the payment method on file on each billing date.
- Monthly: one tin of Rubato for $37, delivered and billed every month.
- Every 3 months: three tins of Rubato for $93, delivered together and billed every 3 months.
A one-time tin of Rubato is $43 and does not renew. Interlude is a one-time add-on for $32 and does not renew with a Rubato plan.
Reminders
Check your next billing date in your account. We send a reminder before renewals.
Skip, pause or cancel
You can skip, pause or cancel online at any time before your next billing date. Log in to your account, or email hello@nuitae.com and we'll do it for you. To avoid the next charge, make the change before your billing date.
Price changes
We give you 30 days' notice by email before any price change.
Refunds
Refunds and the 30-night guarantee are covered in our Refund policy.
Contact us
Email hello@nuitae.com. A real person replies within one business day.